GIFT VOUCHER T&C:
HOW TO REDEEM YOUR VOUCHER
- Visit www.yaffeh.com.au
- Select the products you would like to purchase and add them to your cart
- At checkout, enter your voucher code on the payment page
Please note, vouchers are valid for 2 years (14 months) from the date of issue, and cannot be returned or exchanged for cash.
Gift Voucher is only valid for items to be shipped within Australia.
RETURNS, EXCHANGES AND REFUNDS
Please proof your order before proceeding to checkout, as once your order is processed, we are unable to accept cancellations. Should you have any hesitations about your order, feel free to drop us a line at ella@yaffeh.com.auto clarify any queries.
As many of our products are personalised to suit you or your loved ones, we cannot offer refunds or exchanges on these orders. Similarly, whilst we use reputable shipping companies, Yaffeh cannot take responsibility for lost or damaged goods once they have been dispatched.
Whilst we endeavour to ensure our images portray reality as accurately as possible, please note that the appearance of the material may vary slightly from that shown on screen.
Should your package be received with excessive damage beyond any foreseeable ‘bump and shake’ expected in transit, please notify us immediately via email at ella@yaffeh.com.au. Whilst we cannot guarantee a refund or replacement, with appropriate evidence (photographs, item order numbers, date and description), we will assess individual situations and their merit.
Please remember that these products are delicate and should be handled appropriately. Yaffeh cannot be held responsible for customer’s mishandling of products (please refer to our ‘Care Instructions’) and reserve the right to refuse returns. Refunds and replacements will not be offered for customer’s changing their mind, or any misspelling on their part. Please ensure you proof read any purchase prior to checkout. Should you realise immediately after checkout that the item or delivery details submitted are incorrect, please email us immediately at ella@yaffeh.com.au.
CHANGES TO TERMS AND CONDITIONS
Yaffeh reserves the right to update and modify any elements of the Terms and Conditions at their discretion. Any modifications to the Terms and Conditions will be affective immediately upon publication on the website.
Terms and Conditions are current as of November 2018.